The importance of 360° management in the class action sector

Class actions, and especially tort claims against large corporations that abuse their power, are particularly complex litigation for a variety of reasons. Therefore, this new market within the legal sector requires a high degree of specialisation, as well as a document management system that allows data extraction and is powered by automated tools that interpret data extracted from documents to associate them with legal requirements. This saves resources and time in the management of documentation by lawyers who have to manage thousands of clients.

Another difference of the class action sector in relation to the more traditional legal market is that it requires a large investment to take on a case with thousands of affected parties and with an average duration of 6 years. For this reason, litigation funding is already a catalyst for class actions in other countries, and in Spain it is still an untapped industry with few law firms and legal services companies – as is the case of ESKARIAM – using this tool. 

From the lead generation to the financing and settlement of compensation claims

So far, most law firms and legal services companies operating in the traditional legal sector and dealing with class action cases have serious problems in adapting their structure, fees system, technology and processes to handle millions of data and large volumes of documentation and clients, and therefore tend to outsource a large number of services needed to handle this type of litigation.   

In this sense, most traditional firms in Spain continue to outsource:  

• to other companies specialised in bookbuilding (a process of identifying, contacting and registering as many of those affected as possible),   
• marketing and communication services for the recruitment of demand-side stakeholders,  
• companies providing document management services,  
• Legal Project Managers and even,      
• more specialised class action legal teams.  

ESKARIAM: complete management of class action damage claims with thousands of affected parties  

The class action market, which in Spain is expected to match the growth of other more developed countries in Europe and grow at a rate of 120% in the coming years, needs professionals and specialised companies that can meet the needs of this niche of the legal sector.  

That is why ESKARIAM, aware of the need to cover this new market which, in Spain as in many European countries, is already in full development, was born as a legal services company specialising in complex claims for long-term damage claims.  

We have a team of expert lawyers and other specialised professionals who, together with an innovative business model and work structure, are able to provide a 360º service, managing in-house a large volume of cases, clients, documents and data in a cost-effective and efficient manner. 

We defend complex collective claims, relying on standardised processes and the most advanced technology in the sector to offer solutions of high legal value; and we do so from start to finish. ESKARIAM manages everything from communication campaigns and lead generation to legal management and financial monitoring for the payment of the final compensation to those affected.  

In addition, ESKARIAM already has litigation funds that finance the investment required to take on this type of long-term litigation involving thousands of affected parties.  

Multidisciplinary team, processes and technology 

ESKARIAM has transformed the legal sector in Spain and the way it works in order to meet the needs of a new market – that of class actions. To manage the entire life cycle of a class action from start to finish, ESKARIAM’s lawyers work alongside engineers, marketing and communication professionals, IT experts, automation developers, Legal Project Managers and project managers. All of them, vertically integrated in a unique working structure, rely on technology, processes and cutting-edge business methodologies to be efficient and provide a complete service to their clients.